FAQs
Straight answers before you book.
If your question isn't covered here, call Theo — he's happy to talk it through.
What's the difference between restumping, underpinning and relevelling?
Restumping (also called reblocking) replaces the stumps under a raised timber floor. Underpinning supports or strengthens the footings of brick or slab structures. Relevelling adjusts an existing floor back towards level where most stumps are still serviceable. Many homes need a combination — the assessment determines which.
Do cracks always mean my foundations are failing?
No. Cracks, sticking doors and uneven floors can have several causes, including seasonal soil movement, moisture, drainage or plumbing leaks and normal building movement. An assessment helps work out what is actually going on before any work is recommended.
What affects the price?
The main factors are the size of the home, how many stumps or how much footing is involved, subfloor height and access, soil conditions, how far the house has moved, and whether engineering or approvals are required. Because these vary so much, we quote after seeing the property.
Is the inspection free?
Yes — we provide a free on-site quote. Please note that a quote inspection is not an engineering report. If your situation needs a structural engineer's assessment, we'll tell you.
What access do you need?
We need access around the house and into the subfloor or along the affected walls. Low crawl spaces, tight side paths and garden beds can all be worked with, but they affect how the job is planned — we'll discuss this during the assessment.
Can we stay in the house during the work?
In many cases, yes. There will be some noise and activity around the property, and you may notice movement as the house is lifted. We'll explain what to expect for your job, including anything fragile you should secure beforehand.
How long does a job take?
It depends on the size of the home and the scope of work. We'll give you an expected timeframe with your quote and confirm it when scheduling. Weather and ground conditions can affect timing.
Will lifting the house cause cracks?
Lifting a house can sometimes open or close existing cracks, and minor cosmetic touch-ups such as plaster repairs or door adjustments may be needed afterwards. We work carefully and in stages to keep movement controlled, and we'll talk you through this beforehand.
Noticed movement in your home?
Start with a conversation and a free on-site quote.
